SHIPPING & RETURNS

Shipping Policy

Thank you for choosing Pampered by Promise as your preferred shopping destination. This Shipping Policy outlines the terms and conditions regarding the shipment of products purchased from our company. Please read this policy carefully to understand our shipping procedures and any applicable guidelines.

1. Order Processing: a. Once an order is placed on our website, it will be processed within 1-2 business days, excluding weekends and public holidays. b. Order processing involves verification, packaging, and handing over the package to the shipping carrier. c. We strive to process all orders as quickly as possible, and we appreciate your patience during busy periods.

2. Shipping Methods and Carriers: a. We offer standard shipping services to various countries, including the United States, Norway, France, and everywhere within those regions. b. The shipping carrier and method will be determined based on the destination, package weight, and dimensions. c. We work with reliable shipping partners to ensure the timely delivery of your orders.

3. Shipping Timeframes: a. The estimated delivery time will vary based on the destination and chosen shipping method. b. On average, standard shipping takes approximately [provide an estimated timeframe] for domestic orders within the Bahamas. c. International shipping times may vary depending on customs clearance and local postal services.

4. Shipping Costs: a. Shipping costs are calculated based on the weight, dimensions, and destination of the package. b. The shipping cost will be displayed during the checkout process, allowing you to review the charges before confirming your order.

5. Tracking Information: a. Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package. b. You can use the provided tracking number to monitor the progress of your shipment on the shipping carrier's website.

6. Shipping Restrictions: a. Certain products may be subject to specific shipping restrictions due to their nature or local regulations. b. We comply with all applicable laws and regulations, and we reserve the right to cancel orders if the product cannot be shipped to the designated location.

7. Undeliverable Packages: a. In the event that a package is undeliverable due to incorrect address information provided by the customer or other reasons beyond our control, the package will be returned to us. b. We will make every effort to contact you regarding the undeliverable package. Additional shipping charges may apply for re-shipment.

8. Customs and Duties: a. For international orders, customs duties, taxes, and fees may apply upon entry into the destination country. b. The customer is responsible for any additional charges related to customs clearance. Please contact your local customs office for more information.

9. Shipping Support: a. If you have any questions, concerns, or issues regarding your shipment, please contact our customer support team. b. Our dedicated team will assist you in resolving any shipping-related inquiries to ensure your satisfaction.

Please note that this shipping policy is subject to change without prior notice. The most up-to-date version will always be available on our website.